eSIM FAQ

If you have any questions about your WiFi Map eSIM, you’ll find your answer here.

What is an eSIM?

An eSIM is an embedded SIM card available on eSIM capable devices. It allows you to activate and use a cellular plan from your carrier without having to insert a physical SIM card.Read more

Is eSIM compatible with regular physical SIM?

Here you can find out about the compatibility of eSIM with a regular SIM card.Read more

Can I reinstall an eSIM?

Most eSIMs cannot be reinstalled, which means that if you remove your eSIM you may encounter an error when trying to download it again.Read more

Can I make phone calls or send SMS with eSIM service?

Our eSIM is for mobile internet only.Read more

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